Moving FAQ - Common Questions

Study after study has shown that moving is one of the most stressful events that any individual will have to cope with during the course of their lifetime.

One of the reasons for this is that there are simply so many details that have to be taken into account during the moving process. Those who are moving for the first time may have a host of questions – fortunately, many of those questions have answers that can remove much of the stress from the process.  What most people need to do is read a moving FAQ page, such as this one, that provides peace of mind with answers to all of their questions. Here are some common questions and answers that can help lower the stress of the moving process for you.

1. How much is this process going to cost?

It is essential that you ask for a written quote which takes into account all the variables involved in your move. That quote is your safety net. You do not want unexpected surprises on moving day. That quote should clearly state what is in the binding agreement.

2. What sort of paperwork should I receive from my mover?

You need the aforementioned binding estimate. Besides that, ensure that you receive and file the U.S. Department Of Transportation publication, “Your Rights and Responsibilities When You Move” and familiarize yourself with the content. The mover should also supply documentation outlining procedures in the event of a dispute. When your goods are loaded the mover should supply a ‘bill of lading/freight’ and on delivery at your new address, a completed copy of that document should be supplied. Especially important is the ‘Order for Service’. This sets out the terms of the move, including costs and any special services requested as well as the pickup and delivery dates.

3. What will happen if the pickup does not occur on the right date /time?

Movers must make every effort to meet the requirements of ‘reasonable dispatch’. This is according to the order of service and outlined on the bill of lading. Of course, if there are circumstances beyond the control of the mover (such as adverse weather conditions) these must be taken into account. If the mover does not live up to their end of the bargain, then arbitration may be the next step.

4. What sorts of insurance will I need?

There are three main types of insurance available. The first of these is ‘limited liability insurance’. This is automatically granted and costs you nothing. The mover is obligated to pay 60 cents per pound of goods moved in the event of a mishap. The second is ‘Added Valuation’, which allows the owner of the goods to specify replacement value minus depreciation. The third is ‘Full Value’ insurance – similar to the previous type – but with no allowance for depreciation. Check your household insurance as this may cover this type of insurance.

5. When do I pay?

In most instances, the mover will expect payment prior to unloading your goods (or even opening the van doors). Make sure that the mover lists the condition of the goods on delivery – and check that the description is accurate. This is the time to air any dispute.

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We are Expert Home Moving, a full service residential & commercial moving company that has been in business for many years. We provide our services across the states of Maryland, Virginia, Delaware, as well as the District of Columbia. With that being said, we invite you to read on to learn more about our company and why you should choose us when you need moving services.

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With some forward planning and knowledge of your rights and responsibilities,
much of the stress of a move will be a thing of the past.
Do your homework, review our moving FAQ - and look forward to moving to your
new home by calling us at (866)341-8410 today!
We are a trusted name when it comes to commercial moving.
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